Information We Collect
Hillsborough Roofing Pros, a Hillsborough roofing contractor serving Clover Hill, Hillsborough Village, Country Club Estates, Manville Manor, and Blackpoint, collects information you provide directly. When you call us at 908-663-0781, request a free estimate, or submit our contact form, we may collect your name, phone number, email address, property address, and details about your roofing needs. We also collect limited technical data automatically, such as your IP address, browser type, and pages visited, to help us understand how visitors use our site.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule roof inspections, prepare estimates for roof repair, roof replacement, or commercial roofing projects, and communicate with you about our services. We may also use your contact details to send follow-up messages about your project or to share relevant maintenance tips for your roof. We do not sell your personal information to third parties.
Third-Party Services and Call Tracking
Our website uses third-party services, including Ringba call tracking and analytics providers, to measure the effectiveness of our advertising and improve our service. When you call our phone number, Ringba may record the call duration and the phone number you called from for quality assurance and marketing purposes. These third parties process data under their own privacy policies. We do not control their data practices, and we encourage you to review their policies.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. Call recordings and analytics data are typically retained for 12 months, after which they are automatically deleted. If you request an estimate, we may keep your contact information for up to 24 months to follow up on potential projects, unless you ask us to delete it sooner.
Your Rights
You have the right to request access to the personal information we hold about you, ask us to correct inaccurate data, or request deletion of your information. To exercise these rights, contact us at 908-663-0781 or use the contact form on our website. We will respond to verified requests within 30 days. You may also opt out of any future marketing communications by replying STOP to our text messages or using the unsubscribe link in emails.
Cookies and Analytics
Our website may use cookies to remember your preferences and to collect aggregate data about site traffic. Cookies help us understand which pages are most useful and which ones need improvement. You can disable cookies in your browser settings, but some features of the site may not function properly. We do not use cookies to identify individual users personally.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove that information from our records.
Changes to This Policy
We may update this privacy policy from time to time. When we make changes, we will post the revised policy on this page and update the effective date at the top. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions or concerns about this privacy policy or our data practices, please contact Hillsborough Roofing Pros at 908-663-0781. We are located in Hillsborough, NJ, and are happy to discuss how we handle your information. This policy is governed by the laws of the State of New Jersey, and any disputes shall be resolved in the courts of Somerset County.